Complex loans occur when a borrower, who seeks a loan, is not able to get one easily. They differ to normal loans since they are not straightforward tick-box exercises.

The majority of lenders will not budge on their strict underwriting criteria and consider these applications time consuming or too much hard work.

They prefer the straightforward loans for purchases and refinance with an automated approach, which, in today’s world, is not always practical as each individual has their own unique circumstances and background.